Privacy Policy
1. Introduction
Voltek Electric (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website, use our services, or interact with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information from you:
Communication Records: Emails, calls, or other interactions with our staff.
Contact Information: Name, email address, phone number, and mailing address.
Service Information: Details about your electrical service needs, project location, and service preferences.
Transaction Information: Payments made, invoices issued, and related records.
Website Usage Data: IP address, browser type, device information, and browsing behavior when visiting our site.
3. How We Use Your Information
We use your information for the following purposes:
To send promotional or marketing communications (with your consent where required by law).
To schedule appointments and manage service requests.
To prepare and send project estimates.
To provide updates, reminders, and follow-up communications.
To process payments and manage billing.
To improve our website, services, and customer experience.
4. Data Storage & Security
Your data is stored in secure systems, including Zoho CRM and our secure web hosting servers.
We take reasonable technical, administrative, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Although we take security seriously, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
5. Sharing Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
Business Transfers: If our company is acquired, merged, or sold, your data may be transferred as part of the business assets.
Service Providers: Trusted third-party vendors who assist with payment processing, scheduling, CRM management, or technical support.
Legal Requirements: When required by law, court order, or government request.
6. Cookies & Tracking
Our website may use cookies, tracking pixels, and similar technologies to enhance your browsing experience and analyze website traffic.
We may also use third-party services such as Google Analytics to understand visitor activity.
You can disable cookies in your browser settings, but some website features may not work as intended.
7. Your Rights
You have the right to:
Opt out of marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.
Access the personal information we hold about you.
Request corrections to your information.
Request deletion of your personal information, subject to certain legal or contractual restrictions.
8. Contact Us
Voltek Electric
Email: info@voltekelectric.co
Phone: 773-609-4725
Address: 2214 S Goebbert Rd, Arlington Heights IL 60005